Fix Screen Resolution Problems

All the main views in Deskflow - such as People, Companies, Projects, Job Orders etc - are initially set to Normalized sizes and fonts.  The default font for most Deskflow views is Arial 8 point, with some fonts being Arial 7 or Arial 6.

However the actual size of text that a User sees on the desktop is governed by the screen resolution setting on each computer, combined with the size of the Deskflow form - i.e. Maximized or Normalized

The higher the screen resolution, the smaller the text will appear in Deskflow

The lower the screen resolution, the larger the text will appear in Deskflow

Examples of possible screen resolutions using Windows Normal size fonts are:

1920 x 1080

1680 x 1050

1440 x 900

1360 x 768

1280 x 1024

1024 x 765

WARNING: Deskflow Screens have variable screen sizing. By dragging the corners or edges of a screen it can be expanded. Since so much data and so many images are located on each Deskflow screen, the effects can cause disastrous layout issues and abnormal font sizes. Therefore we strongly advise Users to never use the variable screen sizing capability.

Useful Screen Setup Hints:

Users that want to see the most information on a Deskflow form such as People or Projects or Job Orders, must set the Windows Screen Resolution to the highest possible setting (say 1920 x 1080) then maximize the Deskflow screen(s).

Users that want to maximize the size of text in a Deskflow form such as People or Projects or Job Orders, must set the Windows screen resolution to a low resolution such as 1024x765 or 1280x1024 then maximize the Deskflow screen(s).

Users who want to cram as many Deskflow views onto one computer screen as possible, need to set screen resolution as high as possible (say 1920x1080), then open all Deskflow views as Normal Sized windows (not maximized). It helps to have an extra wide screen or two wide screens.

Problem Analysis

There are two types of problems that can occur in Deskflow screen layouts:

•If a screen has been stretched by accidentally dragging an edge or corner, the new screen size is remembered in the Windows Registry Folder called: HKEY_CURRENT_USER > Software > WFI > DFE.  This problem can only be fixed by editing the DFE folder contents. See procedure below called: To Clear Abnormal Deskflow Screen Layouts

•If the screen layout has column widths that are unacceptable, then see [procedure below called: To Reset Deskflow Column Widths

To Clear Abnormal Deskflow Screen Layouts:

1.Click Edit > User Settings on the main Deskflow menu bar

2.Un-check the setting Remember Form Position and Size on Close

3.Click OK

4.Close all open Deskflow views – except the Main Menu

5.Click Tools > Remove your Deskflow stored preferences

6.Un-check any forms that are set to open at Deskflow Startup

7.Close Deskflow

8.If this procedure does not fix the problem, the Windows Registry must be edited. See below.

To Setup Windows Display Properties:

1.Right click on the Computer screen

2.On Windows XP, select Properties, open the folder called Appearance, set Font size to Normal, click OK to close Display Properties window

3.On Windows 7, select Personalize, select Display, select Smaller - %100% (default), close Window

4.Restart the computer

To Reset Deskflow Column Widths:

1.Click Edit > User Settings on the main Deskflow menu bar

2.Un-check the setting Remember Form Position and Size on Close

3.Click OK

4.Click Tools > Reset My Preferences for Grid Controls to System Default

5.Un-check any forms that are set to open at Deskflow Start-up

6.Close Deskflow

To Setup Normal Size Deskflow Screens and Customize Column Widths:

1.Setup the Windows Display Properties to Normal Font Size then restart the computer

2.Perform the process called: To Reset Deskflow Column Widths (see above)

3.Close Deskflow

4.Re-open Deskflow

5.Click Edit > User Settings on the main Deskflow menu bar

6.Check-mark the setting Remember Form Position and Size on Close

7.Un-check any forms that are set to open at Deskflow Start-up

8.Click OK

9.Close Deskflow

10.Re-Open Deskflow

11.Open a Deskflow window such as People.

12.It should open in Normal Size on the top right corner of the monitor

13.Drag this window to a preferred location on the monitor, but DO NOT drag it by the edge

14.Close the open Deskflow window, so that the location will be remembered in the Windows Registry

15.For each Deskflow main view, repeat steps 11, 12, 13, and 14

16.Close Deskflow.

17.All the preferred form locations and sizes will be remembered in the Windows Registry under: HKEY_CURRENT_USER > Software > WFI > DFE

18.Restart Deskflow

19.Re-open any of the previously located and sized Deskflow forms. They should open where they were last placed.

To Setup Maximized Size Deskflow Screens and Customize Column Widths:

1.Setup the Windows Display Properties to Normal Font Size then restart the computer

2.Perform the process called: To Clear Abnormal Deskflow Screen Sizes

3.Close Deskflow

4.Re-open Deskflow

5.Click Edit > User Settings on the main Deskflow menu bar

6.Check-mark the setting Remember Form Position and Size on Close

7.Un-check any forms that are set to open at Deskflow Startup

8.Click OK

9.Open a Deskflow window such as People.

10.It should open in Normal Size on the top right corner of the monitor

11.Click the Windows Maximize button in the top right corner

12.Setup column width preferences in the Maximized Deskflow view.

13.Close the open Deskflow window, so that the location will be remembered in the Windows Registry

14.Repeat steps 9, 10, 11, 12 and 13 for each of the required Deskflow views

15.Close Deskflow.

16.All the preferred form locations and sizes will be remembered in the Windows Registry under: HKEY_CURRENT_USER > Software > WFI > DFE

17.Restart Deskflow

18.Re-open any of the previously located and sized Deskflow forms. They should open in Maximized mode.

To Delete Custom Registry Settings for Projects:

1.Close all Projects Views in Deskflow

2.Click the Windows Start button

3.Click Run > REGEDIT

4.Click the folder HKEY_CURRENT_USER

5.Click the folder Software

6.Click the folder WFI

7.Click the folder DFE

8.Click the folder TMainProject

9.Press Delete

10.Click Yes to delete this key and all its sub-keys