The Duplicate Candidates utility is used to merge duplicate applicant records submitted via the Deskflow Career Centre website into existing People records. These duplicate candidate records are NOT YET VISIBLE IN DESKFLOW and will remain in limbo until the duplicate resolution process is complete.
This utility is only of use to those Deskflow Clients that have deployed a Deskflow Career Centre portal.
The list of Duplicate Candidates is created using one of these criteria sets:
Last name + first name +email address
OR
Last name + First name + home phone
OR
Last name + First name
A duplicate is an applicant whose criteria (see above) matches an existing record in the database, but not enough is known about the duplicate record to be able to do an automatic merge with the existing record. Instead, a manual review of both records must be done to determine whether the applicant is a duplicate or a new person with the same LastName and FirstName.
The Duplicate Candidates utility is similar in function to the Duplicate People utility, but it only merges candidates that have arrived via the Deskflow Career Centre and are still in limbo - they only exist in the Duplicates table, not the People table
To Merge Duplicate Candidate Records:
1.From the Deskflow Toolbar, click Tools > Duplicate Candidates.
2.Select a Possible Duplicate Candidate in the top list.
3.Review the existing Candidate record in the second list.
4.If there are two Existing People Records that are similar, select one of them.
5.Compare Duplicate and Existing records (also look at Resumes/CVs).
6.Select an appropriate action from this list:
•Save Duplicate as New People record.
•Replace (Merge) Selected People Record with Duplicate
•Delete Duplicate.
7.Click Execute.
8.Repeat steps 2 to 7 for each duplicate.
Example: Duplicate Candidates Manager
